Terms & Conditions

Terms and Conditions

Purchasing prints

Your print will be made to order, authenticated and signed. I’m sure you will love it, but if for any reason you are not happy with it please get in touch within 7 days so we can arrange a return and refund.

Please feel free to contact me prior to ordering if you need more images or information. 

Purchasing original works

If the works have been viewed before purchase, the painting can not then be refunded, but can be exchanged for another work of the same value.

If the works have been purchased unseen ie online from overseas, the buyer has 7 days to return the work for a full refund, but must cover the cost of art shipping and are liable for any damages.

I have never had anyone not LOVE their commissioned artwork. In the event of this ever happening I would work with you to create the perfect piece for you. 

Shipping

For a limited time I am offering free delivery within the UK for orders over £200.

Shipping on orders under £200 is £10 for UK and £30 International.

If you would like to join my mailing list, email me and I will send you a special code for free delivery worldwide as a thank you.

Shipping of original artworks will depend on the location and size of the work. Please contact me for a quote.

Returns

If for any reason you are not entirely in love with your new artwork, please email me on admin@katemayerart.com and then post it back for a refund or exchange within 30 days.

All works and images on this website are subject to copyright.

Please email admin@katemayerart.com if you have any questions about your order, and we will work with you to sort out any issues!